What Our Customers Say

“Phoenix completely replaced our old roof and the result is stunning. On time every day, tidy site, finished ahead of schedule. Outstanding workmanship — our neighbours have commented on how good it looks.”

“A persistent leak two other firms failed to fix — Phoenix found it straight away and fitted a new EPDM system. Months on, zero problems. Professional, honest and fairly priced.”

“Called on a Sunday after storm damage tore off tiles. Someone was out within three hours and made the roof watertight before the next downpour. Incredible response time.”

“Our chimney stack was crumbling. Phoenix rebuilt it and repointed the surrounding brickwork. Looks brand new and they cleaned up perfectly afterwards.”

“Slate work on our Victorian terrace — the only company that felt genuinely experienced with period properties. The colour match is perfect, you can't tell where the new work starts.”

“Replaced all the guttering and fascias on our semi. The old uPVC overflowed every time it rained. New system looks great and drains perfectly. Competitive price and polite lads.”

“Slipped tiles and a small leak above the bathroom. Full inspection, tiles replaced, flashing resealed. No more leaks and the price was exactly as quoted — no surprises.”

“A complete re-roof from start to finish. Stripped the old roof, replaced battens and felt, laid beautiful new tiles. Left our garden spotless. Top quality at a fair price.”

“A single-storey rear extension — fantastic throughout. The project manager kept us updated every step, the build quality is excellent, completed on time.”

“Flat roof over the kitchen replaced with GRP fibreglass. Explained all the options and never tried to upsell. Guaranteed for 25 years and looks immaculate.”

“Woke to water dripping through the ceiling in a storm. Phoenix were here by lunchtime, made it safe, then returned midweek for a proper repair. Absolute lifesavers.”

“Repointed the chimney and replaced the lead flashing. Very neat and tidy. They spotted cracked ridge tiles and replaced them at no extra charge. Honest company.”

“Extensive tile replacement on our 1920s house. Matching tiles sourced, finished in four days. Blends seamlessly with the original roof. Remarkable attention to detail.”

“Replaced old cast iron guttering with aluminium. They handled the safe removal and disposal too. Sleek, modern, and handles heavy rain without issues. Very impressed.”

“A roof valley was causing damp in the spare room. New lead work fitted and it's been bone dry since. They showed me photos of the damage — really appreciated the transparency.”

“Re-roofed our bungalow and the difference is incredible. Old concrete tiles gone, lightweight new tiles look fantastic. Hardworking, respectful, site left clean every evening.”

“Garden wall rebuild and brickwork repairs on the front of the house. Top notch bricklaying — straight lines, clean joints, perfect colour match. Really knowledgeable team.”

“New flat roof on the garage, done in a single day. Clean finish using EPDM rubber. Through several heavy storms now with zero issues. Good value for money.”

“A fallen branch damaged our roof in high winds. Phoenix responded within the hour and had a team out the same afternoon. Genuinely rapid emergency service.”

“Removed a disused chimney stack from our terrace. Careful work, properly sealed the roof, disposed of all the rubble. Leak-free and we've gained loft space.”

“Natural slate on a heritage-listed property. They understood the planning requirements and used traditional methods. The conservation officer was very pleased.”

“Overflowing gutters were causing damp on the front wall. Entire gutter system and fascia boards replaced. Friendly, efficient and tidy. Price exactly as quoted.”

“A lovely two-storey extension. From consultation to handover, handled professionally. On budget, superb craftsmanship. Delighted with the result.”

“Cracked tiles and dodgy flashing sorted. Honest assessment, no overselling, fixed quickly. Held up perfectly through winter and very reasonable cost.”

“Chose Phoenix after five quotes. Not the cheapest but the specification was clearly a cut above. Beautiful finished roof and a 20-year guarantee.”

“Tired old felt roof replaced with modern GRP. Dust sheets everywhere, boot covers inside, everything spotless. Complete confidence it will last decades.”

“Repointing on our Victorian terrace. Excellent pointing — neat, consistent, perfect mortar colour match. Honest, skilled and reasonably priced.”

“My elderly mum had a leak through her bedroom ceiling. Treated as urgent, arrived the same day, and didn't charge extra for the callout. Genuinely caring people.”

“Repointed and re-capped a neglected chimney. Immaculate work and a new cowl fitted to stop water ingress. Cleaned every last bit of mortar dust from the drive.”

“Refreshingly straightforward advice — re-use existing slate where possible, only replace what's damaged. Saved us a fortune and the roof looks fantastic.”

“Sorted a long-standing leak around a dormer window that had baffled others. Diagnosed it properly and fixed it for good. Friendly and knowledgeable.”

“Full re-roof on a new-build we'd bought. The original roof was poorly done — Phoenix put it right beautifully. Clear communication throughout.”

“New fascias, soffits and guttering on a three-bed semi. Tidy job and the roofline looks brand new. Turned up when they said and cleaned up well.”

“Garage and utility flat roof done in EPDM. Explained the whole process and the guarantee clearly. Watertight and neat. Would use again without hesitation.”

“Storm ripped the ridge tiles off. Phoenix made it safe the same evening and returned to reset the ridge properly. Reassuring to have someone respond so fast.”

“Beautiful clay tile work on our character property. Craftsmanship you rarely see now. Took real pride in the job and it shows.”

“Structural crack in a bay wall repaired and repointed. Explained what caused it and how they'd fix it. Solid, lasting work at a fair price.”

“Several slipped slates and a leaking valley fixed. Clean, careful and reasonably priced. No mess left behind. Highly recommend.”

“Complete re-roof of a 1960s house. Great result and good communication. A short weather delay but they kept us informed the whole time.”

“Chimney rebuilt above the roofline and new flashing fitted. Neat brickwork and no more damp patch on the bedroom ceiling. Brilliant job.”

“GRP fibreglass roof on a large extension. Seamless, professional finish. They clearly know flat roofing inside out. Very happy.”

“Full roofline replacement in white uPVC. Transformed the look of the house. Efficient, polite and left everything spotless.”

“Loft conversion with a new dormer. Managed the whole project including the roofing. Excellent finish and building regs signed off with no issues.”

“Emergency-ish leak sorted within days. Thorough inspection found two more minor issues they fixed while up there. Honest and thorough.”

“New roof on a detached house. Premium materials, tidy scaffolding, superb result. The 10-year guarantee gives real peace of mind.”

“Slate repairs and re-bedded ridge tiles. Good, careful work at a sensible price. Turned up on time and did exactly what they said.”

“Heavy rain found a weak spot and water came in overnight. Same-day callout, made safe, permanent fix the next week. Superb service.”

“Rendering and brick repairs on the side of the house. Neat, weatherproof finish. Really pleased with how it turned out.”

“Re-roof of a semi including new felt and battens. Professional from quote to completion. Fair price and a beautiful finish.”

“New guttering and fascias fitted quickly and neatly. No more overflow and the roofline looks smart. Lovely team to deal with.”

“Flat roof over a bay window replaced. Good workmanship and watertight. Slightly later start than planned but the finish was worth it.”

“Repointing and new lead flashing on the chimney. Meticulous work and a clear explanation of what needed doing. Damp problem solved.”

“Persistent leak traced to failed flashing. Fixed properly and hasn't leaked since. Reasonable price and a genuinely helpful team.”

“Full re-roof on a bungalow. Immaculate work, tidy each day, finished on schedule. Neighbours have since used them too.”

“Clay tile repairs on a period cottage. Sympathetic, skilled work and a perfect match. Exactly what we hoped for.”

“New soffits, fascias and guttering. Good tidy job and a big improvement on the old ones. Friendly and professional throughout.”

“Storm damage on a Saturday — out the same day, made safe, back to complete the repair. Couldn't have asked for more. Highly recommend.”

“EPDM flat roof on the kitchen extension. Neat, professional and watertight through the winter. Great communication and value.”

“Brick boundary wall and some pointing. Straight, clean work and a tidy site. Would happily use them for future jobs.”

“Slipped tiles and a small leak fixed promptly. Honest, tidy and fairly priced. Lovely to find a roofer you can actually trust.”